1. Overview
This Refund Policy provides general information about refunds for digital marketing services. The service agreement, proposal, invoice, or other written terms for a specific engagement may control.
2. Digital Marketing Services
Marketing services can include strategy, creative work, content, campaign management, website work, consulting, or other agreed deliverables. Refund treatment may differ by service.
3. Service Fees
Fees and payment schedules should be set out in the applicable agreement or invoice. Please review those terms before work begins.
4. When Refunds May Be Available
A refund may be considered depending on the service agreement, work already completed, prepaid amounts, cancellation timing, and the circumstances of the request. A refund is not automatic.
5. Non-Refundable Services
Work already performed, approved deliverables, setup work, reserved time, and third-party costs may be non-refundable where permitted by the applicable agreement.
6. Canceling a Service
To cancel, contact BASIT YUM PABLO LLC as soon as possible. Cancellation terms, notice periods, and outstanding amounts may be governed by the service agreement.
7. Refund Request Process
Send a written request to basityumpablollc@gmail.com with your name, business, relevant invoice or service, and reason for the request.
8. Review of Refund Requests
Requests are reviewed based on the applicable agreement, work completed, payment records, and the facts of the situation.
9. Timing of Approved Refunds
If a refund is approved, timing may depend on the payment method and financial institution.
10. Third-Party Advertising Costs
Advertising platform fees and other third-party charges may be treated separately from agency service fees where applicable and may not be recoverable.
11. Changes to Services
If the scope changes, fees, credits, and refund treatment may be adjusted by written agreement.
12. Contact Information
Contact 909-500-3467 or basityumpablollc@gmail.com with questions. The business should customize this policy to match actual contracts and payment practices.
1303 KINGMAN DR, KNIGHTDALE, NC 27545, USA
909-500-3467 · basityumpablollc@gmail.com